SOLUTIONS • ACCOUNTING PROVIDERS

The customs advisory your clients don't know they need.

Most accountancy firms don't audit customs duties — because the tools didn't exist. BorderAudit makes it possible to offer duty recovery as a value-add service for your import clients. No customs expertise required.

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Why add customs recovery to your practice

New revenue stream

Earn referral commission on every successful duty recovery. No customs expertise required on your side — BorderAudit handles analysis, HMRC submissions, and reclaim delivery. You introduce the client; we do the rest.

Client retention

Offer something competitors don’t. Customs duty recovery is a tangible, measurable service that strengthens client relationships. When you can show a client a £144,000 recovery, that’s a conversation they remember.

Zero operational overhead

We handle everything: HMRC data retrieval, automated analysis, reclaim file preparation, and submission management. Your team identifies clients who import; we handle the customs complexity.

How it fits your practice

Identify import clients — Any client who imports goods into the UK is a candidate. Many don't realise they're overpaying customs duties, and they certainly don't expect their accountant to find it.

Introduce BorderAudit — Share their details (with permission) or send them to the platform directly. We provide co-branded partner materials tailored for accountancy firms.

We analyse automatically — Your client grants HMRC Government Gateway access. BorderAudit retrieves, processes, and analyses their complete customs history in under an hour.

Share the recovery report — Review the findings with your client. Identified overpayments are packaged into HMRC-ready reclaim files. Client recovers duty, you earn commission.

Where it fits in advisory

For tax advisory teams

Customs duty sits alongside corporate tax, VAT, and excise in your clients' cost structure. But it's the one area most firms overlook — because historically, the tools to audit it at scale didn't exist. With 17% of UK declarations containing errors, the opportunity for your import clients is material.

For audit partners

Post-clearance customs audit is regulatory compliance. Your clients are liable for every import declaration whether they know it or not — and HMRC can look back three years. Proactive audit reduces penalty exposure and recovers overpaid duty. It's the kind of tangible value that differentiates a practice.
UK declaration error rate
17%
HMRC FY22-24
Recovered in case studies
£447K+
Across 3 client types
HMRC acceptance rate
91%
First-time submission
Analysis to delivery
45
days
End-to-end promise

Getting started is simple

Identify import clients

Review your client list for businesses that import goods into the UK. Any importer is a potential candidate for duty recovery.

Make the introduction

Share our platform link or connect us directly. We provide co-branded materials you can use. The analytics are free for your client.

Earn on recoveries

Your client recovers overpaid duty. You earn referral commission on every successful reclaim. Everyone wins.

Add customs recovery to your advisory offering

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